Terms & Conditions
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PAYMENT
Payment is by Paypal. With Paypal you pay through their secured Server using your Credit/Debit Card with no requirement to become a Paypal Member. Paypal is a safe and secure way to pay online. We never get to see your card details.
If you prefer, you can send a cheque or postal order. Please make cheques payable to Crafts'n'Stuff and send to: Springfield, High Street, Eastrington, East Yorkshire DN14 7PW.
POSTAGE & PACKING
Postage is charged as follows:
U.K.
Europe
Rest of the World
We have in stock most of the items on the website with the exception of full rolls, reels etc. These are ordered when required but usually only take a day or so to arrive. We aim to ship items within 5 working days of payment being received. If an item is out of stock, you will be emailed with details of when to expect delivery. If we can't get stock within 10 days, then you will be informed and your money refunded. We will let you know when the item has been shipped. If it hasn't arrived within a reasonable time, please let us know.
RETURNS & REFUNDS
If you are not 100% delighted with your item, then you may return it (in it's original packaging where possible and within 14 days). Please email us first so we can expect it's return. If the item is faulty or not as per description, then we will refund all money including return postage. If, however, you just don't like the item, then return postage will be your responsibility. (We would advise getting proof of postage from the P.O.).
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